You can request a refund from your play4shop balance in the following cases: 

Your order was canceled; 

You did not like the quality of service provided by a particular seller; 

You reconsidered spending money on services, placed on the website; 

By a decision of the Arbitration Team. 

To submit a request, contact our support team via help. play4shop .com. The rules and regulations of refund procedures are presented below. 

We only consider requests within 48 hours. It takes between 1 and 14 business days to transfer the money to your personal account. The exact time depends on the particular payment systems. play4shop can not influence this process.